Privacy Policy

We use the information we collect to:

• Provide the Service: create and manage your account, process orders, and connect you with licensed pharmacies.
• Personalize your experience: surface relevant products and content based on your profile and order history.
• Communicate with you: send order confirmations, shipping updates, security alerts, and other messages necessary to operate the Service.
• Marketing (with your consent): send promotional emails about StackHealth products and services. You can opt out at any time via the unsubscribe link in any marketing email or by contacting us.
• Fraud prevention and safety: detect and prevent fraudulent transactions and other harmful activity.
• Legal compliance: respond to lawful requests from courts or government authorities and comply with applicable laws.
• Service improvement: analyze aggregate, de-identified usage data to fix bugs and develop new features.

We do not sell, rent, or trade your personal information — including your health information — to third parties for their own marketing purposes.

We take the privacy of health information seriously. Health data you provide through intake forms — such as height, weight, allergies, and medical conditions — is used solely to facilitate your order with a licensed pharmacy and to personalize your experience on the platform. We do not use your health information for advertising purposes or sell it to third parties.

Please note that StackHealth is a technology and marketplace platform, not a healthcare provider. The independent pharmacies you interact with through our platform operate under their own professional and regulatory obligations regarding your health information.

We use the following types of cookies and similar technologies:

• Strictly necessary: required for authentication and core Service functionality. These cannot be disabled.
• Functional: remember your preferences to improve your experience.
• Analytics: help us understand how the Service is used in aggregate or pseudonymized form.
• Marketing: used, where consent is given, to deliver relevant content and advertising.

You can manage cookie preferences through your browser settings. Disabling certain cookies may limit some features of the Service.

We retain your personal information for as long as your account is active or as needed to provide the Service. We may keep certain records for longer periods where required by applicable law (for example, financial transaction records for tax purposes or order records required by pharmacy regulations). When retention is no longer necessary, we will delete or anonymize your information. You may request deletion of your account by contacting support@stack.health, subject to any legal obligations we have to retain certain data.

We take reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or loss. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to use a strong password and keep your credentials private. If you believe your account has been compromised, please contact us immediately at support@stack.health.

You have the following choices regarding your information:

• Access and correction: you can review and update your account information at any time in your profile settings.
• Marketing opt-out: click "Unsubscribe" in any marketing email or email us at support@stack.health.
• Account deletion: you may request deletion of your account and associated data by contacting support@stack.health, subject to any legal retention requirements.
• California residents: if you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to opt out of the sale of personal information (we do not sell personal information). To exercise these rights, email support@stack.health with the subject "California Privacy Request."

The Service is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we learn we have collected such information, we will delete it promptly. If you believe a minor has provided us with their information, please contact support@stack.health.

The Service may link to third-party websites or services not operated by StackHealth. This Privacy Policy does not cover those third parties. We encourage you to review their privacy policies before sharing information with them.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and notify you through the Service or by email. Your continued use of the Service after changes take effect constitutes acceptance of the revised policy.

Questions or requests about this Privacy Policy? Reach us at: